Frequently Asked Questions

  • What is VENDABUY?  

VENDABUY is a Blockchain Powered Decentralized Ecommerce Marketplace For Shopping Consumer Electronics, Electrical Appliances, Phones, Computers, Tablets, Digital Cameras, Fashion Apparel, Household Equipment, Jewelry, Clothing, Shoes, Baby, Music Instruments, Sporting Equipment, As Well As Peer-2-Peer Digital Hub For Jobs Search & Services.

  • Is VENDABUY a registered company?

VENDABUY is a subsidiary of VENDASITY LIMITED, a United Kingdom registered company.

  • Is my payment details secure?

Yes, all payments are processed through a globally recognized security conscious 3rd party payment gateways and as such no user data is stored in VENDABUY platform/database.

  • Do you offer money back guarantee?

No, we don’t offer direct money back guarantee unless those specifically offered by respective vendors. We plan to offer this in the nearest future.

  • Where do you get your products from?

Products sold on VENDABUY are provided by Vendors/Merchants and Manufacturers all over the globe.

  • What kind of products do you sell?

We sell all varieties of products which include and not limited to Furnitures, Home Made Items, Agro produce, Cottons, Consumer Electronics, Electrical Appliances, Phones, Computers, Tablets, Digital Cameras, Fashion Apparel, Household Equipment, Jewelry, Clothing, Shoes, Baby, Music Instruments, Sporting Equipment, Travels, Books, Music, DVDs & Movies, Motors, Health & Beauty, Crafts & Arts,  Home & Garden, Real Estate,  Toys & Hobbies, Gift Cards & Coupons, Business & Industrial, Food & Agricultural Products, Memorabilia and & Collectibles, As Well As Peer-2-Peer Digital Hub For Jobs Search & Services, etc…

  • Are your products available for wholesale?

Yes. There are different varieties of products which you can get at wholesale prices on VENDABUY and also on retail.

 

  • How do I register a buyer’s account?

Registering for a buyer’s account on VENDABUY is pretty easy!

To get started

visit  www.vendabuy.com

– click on ‘’Register’’ on the right hand side of the site

– enter valid a email address 

– click on ‘’register button’’

– a password will sent to your email

– note: after clicking on the ‘’register’’ button, a confirmation message will be sent to the email address you provided while filling the registration form

– click on the link that was sent to you via email

– a congratulatory message indicating you have successfully created your buyers account will pop up and you can now start shopping!

  • How do I register a merchant account?

Creating a merchant/Vendors account in VENDABUY is as easy as ABC!

– After successful registration, login to your VENDABUY account

– click on “My Account” (i.e the human avatar at the top right corner of the homepage)

– click on ‘’dashboard’’ 

– click on ‘’become a Vendor’’

– fill the Vendor registration form

– after filling the form click on ‘’submit’’

– Congratulations, you can now start selling your products on VENDABUY!

  • Do I need to pay any fees to become a VENDABUY Merchant?

No, we don’t charge merchant fee.

  • As a merchant, what kinds of product can I list or sell on VENDABUY?

As a Seller you can list any product on VENDABUY in as much as they are legal in your respective region/country.

  • Can I buy or sell used products on VENDABUY?

Yes

  • Do you ship internationally?

Yes. We have Sellers all over the world, this means that you can buy product from VENDABUY and have it delivered to you irrespective of where you are in the four corners of the earth.

  • What are your shipping policy?

Please visit each Merchants product page to read their respective shipping policy and conditions.

  • What are your shipping options?

We have several shipping options such as FedEx, UPS, Good is Good Logistics, GEX and more will be added in the near future. Moreso, Vendors are allowed to add their preferred shipping methods or make alternative shipping arrangements with their buyers.

International shipping

Local pickup

Free shipping

FedEx

UPS

GEX

GIGL

  • What are your shipping cost?

We don’t have a fixed shipping cost, shipping fee is determined by weight of product and location of delivery which is settled between buyer and seller.

  • How do I place an order?

To place a buy order for a product on VENDABUY, you first need to login to your VENDABUY.com account

– After login, search for any product of your choice on VENDABUY

– Click on the “item image’

– If you wish to order for more products/items, click on ‘ADD TO CART

– When you’re done selecting every items you want to order, click on ‘BUY NOW

– Fill in your shipping details.

 Note: please when filling the form ensure you provide an accurate shipping details.

– Choose your payment option

– Fill in your “BILLING Details,” please ensure you provide the right details

* If you’re paying with cards, tick on “CREDIT CARD”

* If you’re paying with Cryptocurrency, tick “COINPAYMENTS”

* If you’re paying with PayPal, tick on “PAYPAL”

– Tick the agreement box

– Click on “PLACE ORDER’

– Congratulations you have successfully placed your first order!

 

  • Can I place an order using my mobile phone?

Yes

  • How do I purchase wholesale products?

Most products on VENDABUY are of wholesale prices, best thing to do is to the spot seller that offers best pricing.

  • How do I get promo code and how to use it?

Promo codes / coupons are offered and are available through VENDABUY Admin. Contact our Admins for promo codes / coupons. You can use them by inputting the numbers at the checkout screen and the product price discount will be automatically applied.

  • Can I change or cancel my order?

Yes, you can change or cancel your order in as much as it has not been shipped already.

  • How do I change or cancel my order?

You can change or cancel your order by click on the cart at the upper end of the screen at your right hand side and follow the instructions therein.

 

  • When will I receive my item?

Product will be delivered following timeline given by the seller when placing the order. For fast and effective delivery of products, we’ve partnered with world leading logistics companies, which include UPs, FedEx for international shipments. And God is good logistics company (GIGL) and GEX logistics company for domestic delivery within Nigeria.

 

  • How do I track my order?

After placing an order, and if you selected automated shipping option, a tracking code will be delivered to you via email when your order is shipped, and you will be able to use this code to track your order on our platform till your order is delivered to you.

 

  • Do VENDABUY have local agents?

VENDABUY have local agents across Nigeria and in other Countries, and we working on having more agents across the globe.

  • Do VENDABUY have mobile App?

Yes VENDABUY App is available on Google playstore and iOS on Appstore.

 

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